Help Desk
Solution 1:
Rename or delete outcmd.dat, extend.dat, views.dat and frmcache.dat. Outlook will recreate these files as needed.
Look for these files at the following locations in Windows XP and Vista:
Outcmd.dat:
C:\Documents and Settings\<username>\Local Settings\Application Data\Microsoft\Outlook
C:\Users\<username>\AppData\Roaming\Microsoft\Outlook
Extend.dat:
C:\Documents and Settings\<username>\Application Data\Microsoft\Outlook
C:\Users\<username>\AppData\Local\Microsoft\Outlook
Frmcache.dat:
C:\Documents and Settings\<username>\Application Data\Microsoft\Outlook
C:\Users\<username>\AppData\Local\Microsoft\FORMS
Views.dat:
C:\Documents and Settings\<username>\Application Data\Microsoft\Outlook
C:\Users\<username>\AppData\Local\Microsoft\Outlook
Make a switch available for reuse by creating a shortcut
First, verify the location of the outlook.exe file on your computer. If you accepted the default folder locations when you installed Office Outlook 2007, the outlook.exe file is probably located at the following:
c:\program files\microsoft office\office12\outlook.exe
"c:\program files\microsoft office\office12\outlook.exe" /nopreview